Easy Funnel Sweater

Refunds are made using the same payment method* used to purchase. We will notify you by e-mail as soon as the refund has been issued. You will then receive the amount in your account within 3 to 12 working days, depending on your bank.*If you paid by cash on delivery, you will need to choose your preferred refund method:

• Store credit: the purchase amount will be refunded in the form of a credit to your account. This credit can only be used to make purchases at our website.
• Cash (via Bank): choose the Bank office you prefer to collect your money. Once the money has arrived to the office, you will receive an SMS. Please note that you will have 3 days to collect your money.

Make sure you manage your preferences in My account > Refunds. If you do not have an account, you will receive an e-mail with the instructions you need to follow to get your refund.

Please note that your parcel may take several days to reach our warehouses. You will receive an e-mail when we make the refund of the garments or, in case of an exchange, when we send the new size you requested.